Privacy Policy
Welcome to www.e-learningdesign.solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1 Introduction
The Controller within the meaning of the EU General Data Protection Regulation (EU GDPR) and the UK GDPR (hereinafter "we," "us/our") shall take appropriate measures to protect your privacy and the security of your personal data. This privacy notice describes how we collect, use, store, and disclose your personal data when you visit our websites, use our products and services, or interact with us.
For any privacy-related inquiries, please contact us at: chris.smith@e-learningdesign.solutions.
2 Information and Contact details of the Controller
The Controller is: e-learningdesign.solutions
Data Protection Officer: Christopher Smith chris.smith@e-learningdesign.solutions
3 What data we process
We may process various types of personal data about you, including but not limited to:
Identity Data: Name, username, title
Contact Data/Inventory Data: Contract data such as billing address, delivery address, email address, phone numbers.
Financial Data: Payment details, bank account details.
Transaction Data: Details of payments to and from you, and details of products and services you have purchased from us.
Technical Data: IP address, browser type and version, operating system, device information.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communication Data: Your preferences for receiving marketing communications from us and your communication preferences.
4 How we process your data
We process your data in various ways, including but not limited to:
Direct Interactions: You give us your data when you create an account, order products or services, fill out forms, visit our website, contact us, or provide feedback
Automated Technologies or Interactions: We collect data about your devices, browsing actions, and patterns when you use our website, through cookies and similar technologies.
5 How we use your data
We use your data in various ways: these include but are not limited to:
- sending updates and promotional content (only with your consent)
- sending contractual information
- providing customer support
- processing payments securely
- improving our website and services
6 Legal Bases for Processing
We process your personal data on the following legal bases:
Contract Fulfillment: The processing is necessary for the performance of a contract with you or for the implementation of pre-contractual measures.
Consent: You have given your consent to the processing of your personal data for specific purposes.
Legitimate Interests: The processing is necessary for our legitimate interests, as long as your interests or fundamental rights and freedoms do not prevail. The legitimate interests we pursue include, in particular: financial interests, direct marketing, fraud prevention, use and training of AI, data transmission to affiliated companies, improvement of our technical infrastructure, improvement of our products/services and web presence, cost savings and process optimisation.
Legal Obligation: The processing is necessary for the fulfillment of a legal obligation to which we are subject.
7 Data retention
We retain your data only as long as necessary for the purposes stated above or as required by law.
8 Your rights
If you are a European resident, you have the following rights related to your personal data:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us at chris.smith@e-learningdesign.solutions.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
9 Data security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
10 Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
11 Automated Decision-Making/Profiling
No automated decision-making including profiling, takes place that has legal effect on you or significantly impairs you, unless this is permitted by law.
13 Cookies and Similar Technologies
We use cookies and similar technologies to improve and personalise your experience on our website, as well as to display targeted advertising.
14 Changes to these Privacy Notices
We may update this privacy notice from time to time. The current version will be published on our website and will take effect as soon as it has been updated.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to
chris.smith@e-learningdesign.solutions.